The following is an extract of the article: “How To Implement Winning Kpis In 16 Weeks”.
Kaplan and Norton, in their groundbreaking book The Balanced Scorecard: Translating Strategy into Action, indicated that 16 weeks is sufficient time to establish a working balanced scorecard with KPIs. However, organizations of all sizes and complexity stumble with this process, and 16 weeks easily turns into 16 months.
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An in-depth look at how to create and use key performance indicators (KPIs), from the King of KPIs – now updated and expanded!
Performance measurement is failing organizations worldwide, whether they are multi-nationals, government departments, or non profit agencies. This book is packed with features to assist implementation of Winning KPIs.