It appears that little mental horsepower has been directed at the best ways to report performance measures to the different audiences within an organisation. Applications designed by “rocket scientists” have performance measures by the 100′s and are flawed by the fact that the designers have not truly understood the different types of performance measures. In some applications all measures are KPIs, Key Performance Indicators!
I have described in earlier articles that performance measures fit into three types, as defined below, and now I would like to look at better practice ways of showing them.
[Article] Reporting performance measures
An in-depth look at how to create and use key performance indicators (KPIs), from the King of KPIs – now updated and expanded!
Performance measurement is failing organizations worldwide, whether they are multi-nationals, government departments, or non profit agencies. This book is packed with features to assist implementation of Winning KPIs.