It appears that little mental horsepower has been directed at the best ways to report performance measures to the different audiences within an organisation. Applications designed by “rocket scientists” have performance measures by the 100’s and are flawed by the fact that the designers have not truly understood the different types of performance measures. In some applications all measures are KPIs, Key Performance Indicators!
I have described in earlier articles that performance measures fit into three types, as defined below, and now I would like to look at better practice ways of showing them.
For more information access David Parmenter’s white papers that contain his latest thinking along with supporting electronic media to get you started.