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From my observations the failure rate for KPI and balance scorecard projects is off the scale. There are a number of contributing factors that have led to this failure rate.
Organizations, in both the private and public sectors, are being run by management who have not yet received any formal education on performance measurement. Unlike accounting, […]
Is your work relevant to Government and nonprofit agencies?
Most certainly. I have in fact written a book to address this issue. However, For measurement to work in government and nonprofit agencies, there has to be a radical change in the way performance management and measurement is approached and addressed.
Without tackling the common flaws in performance […]
Who should run the Balanced Scorecard (BSC) project?
Because accountants have limited technical interests and because of technical jealousies I suggest economists be used to develop and use KPIs. They have the advantage of training in forecasting and some background often in accounting. They are not used but represent a great potential. They are also likely […]
Are KRIs and Key Goal Indicators (KGIs) the same thing?
Most likely they are. Indeed, some people talk about strategic KPIs and no doubt, we are all on the same wavelength. I prefer result indicators because it makes it very clear to people that they are the result of many activities, but it does not matter […]
Thank you for purchasing my book. I have provided a PDF of templates to be read and used in conjunction with this book.
If you have purchased this book, you can download the PDF. The process is as follows, Click here and submit your contact details and you will have access a link for downloading the […]
Are KRIs and Key Goal Indicators (KGIs) the same thing?
Most likely they are. Indeed some people talk about strategic KPIs and no doubt, we are all on the same wavelength. I prefer result indicators because it makes it very clear to people that they are the result of many activities, but it does not matter […]
This article has been extracted from my article ‘Measuring performance in challenging times’ published in the UK by ICAEW
By David Parmenter
Many government departments around the world are having problems implementing performance measurement whether it be in a balanced scorecard way or any other variant. This is not surprising as the private sector is having the same difficulty.
The problem is […]
Introduction to davids book “Key Performance Indicators for Government and Non Profit Agencies”
During workshops which I deliver I have been asked by attendees from government and non profit agencies (GANPA) “Will winning KPIs work for us?” they ask. The answer is a profound “yes”. Finding your winning KPIs will create much benefit . By embedding […]
Thank you for purchasing my book. As a writer we get on average US$2 per book sold which is not enough to put the food on the table. I’m happy to give a certain amount of my intellectual property for free. If however you want all the templates from the book, I hope you understand, […]
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