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I read today, with dismay, a well know accounting software company issuing guidance on KPIs for a particular sector. Shakespeare summed it up perfectly when Macbeth said, “_ a tale told by an idiot, full of sound and fury, signifying nothing.” They have a lot in common with those, many centuries ago, who were believers of […]
Dangers of cherry picking KPIs from a list
Would it not be nice to simply cherry pick KPIs from a list and use them to enhance your organisation’s performance? However, this will not work for many reasons:
You need a three stage process to find the right KPIs for your organisation,
Stage 1: Getting the enterprise committed to […]
28 generic KPIs to help your organisation outperform expectations
By David Parmenter
To work out what your KPIs should be you need first to work out what your five to eight most important critical success factors are.
Critical success factors (CSFs) are operational issues or aspects that need to be accomplished day-in/day-out by the staff in the organization.
Lets assume […]
Nine KPI reporting templates
In my KPI book, I have setout a number of examples of reporting templates.
Reporting daily KPIs
Reporting daily HR KPIs
Weekly sales dashboard on smartphone
Weekly sales dashboard
Weekly KPIs Report
Weekly team progress report ( baggage handling team at an airport)
Monthly management report #1
Monthly management report #2
Board […]
10 Key Result Indicator (KPI) graphs for the Board
By David Parmenter
In most organizations that have boards, there is a major conflict of interest over what information is appropriate for the board to receive. Because the board’s role is clearly one of governance and not of management, it is totally inappropriate to be providing the board […]
Would it not be nice to simply cherry pick KPIs from a list and use them to enhance your organisation’s performance? However, this will not work for many reasons:
You need a three stage process to find the right KPIs for your organisation,
Stage 1: Getting the enterprise committed to the change and up-skilling the in-house KPI […]
20+ examples of performance measures in government
By David Parmenter
Would it not be nice to simply cherry pick KPIs from a list and use them to enhance your organisation’s performance? However, this will not work for many reasons:
You need a three stage process to find the right KPIs for your organisation,
Stage 1: Getting the enterprise committed […]
15 steps to a KPI project in a government and non profit agencies
By David Parmenter
During workshops which I deliver I have been asked by attendees from government and non profit agencies (GANPA) “Will winning KPIs work for us?” they ask. The answer is a profound “yes” to all organisations who are:
Government agencies
Local municipality
[…]
Dangers of cherry picking KPIs from a list
Would it not be nice to simply cherry pick KPIs from a list and use them to enhance your organisation’s performance? However, this will not work for many reasons:
You need a three stage process to find the right KPIs for your organisation,
Stage 1: Getting the enterprise committed […]
Three ways KPIs can transform your business
By David Parmenter
Here are three ways that can help you transform your business.
A Clarity of Purpose from Aligning the Staff’s Daily Actions to the Organization’s Critical Success Factors
Before measures are developed, you need to know what is important in the organization to get right day in, day out. Every organization […]
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