Examples of Common Future Indicators
Future innovations | To encourage future innovations, it is desirable to measure the number of new innovations that will be fully operational in the next month, month two and month three by department. |
Future key customer events | To maintain a close relationship with our key customers a list should be prepared with the next agreed social interaction (e.g., date agreed to attend a sports event, a meal, the opera, etc.). |
Future PR events | To maintain the CEO’s profile it is desirable to monitor the public relations events that have been organized in the next one to three, four to six, seven to nine months. |
Future recognitions | Future recognitions to maintain staff recognition the CEO needs to monitor the formal recognitions planned next week/next two weeks by themselves and their direct reports. |
New products | The CEO needs to maintain an active watch on the planned date of the next product launch to prevent unnecessary date slippage. |
Disaster planning | The CEO needs to ensure that the organization is ready for a disaster by monitoring the date of next environmental disaster clean-up practice exercise. |
Staff satisfaction | The CEO needs to ensure staff satisfaction surveys are carried out at least 3 times a year. By monitoring the date of next planned staff satisfaction survey the CEO has the ability to bring the date forward. |
In-house training | To re-enforce the commitment that every manager should have to in-house training the CEO needs to know, on a weekly basis, all the managers that do not have any staff registered to attend the in-house courses scheduled in the upcoming weeks. |
Health and safety | The CEO needs to ensure a constant focus on Health and safety by monitoring the date of the next Health and Safety audit. |
Source: Extracted from
Key Performance Indicators – developing, implementing and using winning KPIs (4th Edition)
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