The flywheel effect: transforming your enterprise through ascertaining your critical success factors & associated KPIs
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Reasons why KPI projects have failed so frequently
From my observations the failure rate for KPI and balance scorecard projects is off the scale. There are a number of contributing factors that have led to this failure rate.
Organizations, in both the private and public sectors, are being run by management who have not yet received any […]
I have been working with performance measures for over 20 years, and in that time I have witnessed minimal progress in the right direction. Deriving measures is often viewed as an afterthought. They are regarded as something we fill into a box to say we have achieved a goal.
However, I firmly believe that performance measures […]