By David Parmenter To help organisations around the world find their critical success factors (CSFs), I have developed a four-task process. Task 1: Wording the success factors and the external outcomes The KPI team needs to review the strategic documents in their organization covering the past 10 years, then extract and develop success factors from these…

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DAVID PARMENTER is a writer, facilitator and an international presenter who is known for his thought provoking and lively sessions that have led to substantial change in many organisations. David has delivered workshops in 32 countries through professional bodies, event management companies and organisations who want in-house training. His stated vision is to “change how leading organisations,…

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I have focused in eight distinct areas and you will find much material, free of charge in this website. Key Performance Indicators Key performance indicators (KPIs), while used commonly around the world, have never until now been clearly defined. Management personnel have identified measures as KPIs though these measures have never been KPIs. The lack…

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Thank you for buying the book. I do hope that it is useful and that you take the time to spread the word. Free Media for Key Performance Indicators for Government and Non-Profit Agencies Book OwnersThank you for purchasing my book. I have provided a a web based toolkit with templates to be read and used…

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Thank you for buying the book. I do hope that it is useful and that you take the time to spread the word. Web Based ToolkitI hope you find the book and the additional toolkit helpful in future proofing your finance team and leave a profound legacy. This is my third book, and the effort is…

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I have written two self-help guides called, “How to Become Comfortable -‘Old Money’ Advice for the Savvy Millennial” and “Life Skills to Master For A More Comfortable Life,” These guides contain no get-rich-quick schemes, just old-fashioned, tried and tested, “Don’t say I never told you” styled advice for the savvy millennial. It started as a handbook for my daughters as…

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Innovation: How the young professional can unleash its potential Never has there been a better time to unleash innovation in your organisation. There is a perfect storm that offers: an unprecedented amount of talented and entrepreneurial young people; accessible technology- many of it for free; and a colliding of ground-breaking knowledge which gives us a…

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As we will know from past experiences this sales process is not easy and can be prone to failure.  I would argue that more than half the initiatives that are declined, at the concept step, were under sold.  In other words, given the right approach the initiative would have gone ahead. If you are not…

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Embracing abandonment Management guru Peter Drucker could, by some, be considered the Leonardo da Vinci of management – I believe he will be better understood and respected 400 years after his life than now. He frequently said that abandonment is the key to innovation – I consider these pieces of advice to be one of…

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I have split Drucker’s advice on innovation into: 1. Embracing abandonment The first step in a growth policy is not to decide where and how to grow. It is to decide what to abandon I consider abandonment as one of the most important gifts bestowed on us by Peter Drucker. It is unusual that such…

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