Three rules for sorting through measures:
- If it is a financial indicator – it can never be a KPI
- If the time period is longer than a week -it can never be a KPI
- If you cannot phone someone to accept responsibility for performance – it is not a KPI as it is a result indicator, a measures of teams working together
Source: Extracted from
Key Performance Indicators – developing, implementing and using winning KPIs (4th Edition)
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