Are your Key Performance Indicators hindering rather than helping your organization?

Many organisations are not working with their Key Performance Indicators (KPIs). They are working a potpourri of measures that gets them no where and have not had the impact management and the Board were seeking.

Does this sound like your organisation? If so, read this free, award winning, article for more information on how to change this.

David Parmenter’s work on KPIs has received international recognition. His book “Key Performance Indicators – developing, implementing and using winning KPIs” published in January 2007 is already being published in Chinese. His white paper covers the latest thinking on KPIs.

David believes that KPIs themselves are mislabelled and misused. Organisations with over 20 KPIs lack focus, lack alignment and under achieve. In fact, there are normally less than 10 true KPIs in an organisation and these are measured and reported 24/7, daily, or at the outside weekly. In addition that there are four types of performance measures and thus choosing the right mix is crucial for effective measurement and control.