Ten KPI Project Implementation Lessons

1. Select a small KPI team to be full time on the KPI project.
2. Sell change the John Kotter way.
3. Start off with a six-perspective balanced-scorecard template.
4. Focus on the critical success factors.
5. Follow the 10/80/10 rule.
6. “Just do it.”
7. Use existing systems for the first 12 months.
8. Trap all performance measures in a database and make them available to all teams.
9. KPI reporting formats should follow the guidelines of the data visualization experts.
10. Embracing Peter Drucker’s abandonment rule.

Source: Extracted from

Key Performance Indicators – developing, implementing and using winning KPIs (4th Edition)