The Seven Foundation Stones of A KPI Project
- Partnership with the Staff, Unions, and Third Parties
- Transfer of Power to the Front Line
- Measure and Report Only What Matters
- Source All KPIs From the Organization’s Critical Success Factors
- Abandon Processes That Do Not Deliver
- Appointment of a Home-Grown KPI Team Leader
- Organization-Wide Understanding of the Winning KPIs Definition
Source: Extracted from
Key Performance Indicators – developing, implementing and using winning KPIs (4th Edition)
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