The Seven Foundation Stones of A KPI Project


  1. Partnership with the Staff, Unions, and Third Parties
  2. Transfer of Power to the Front Line
  3. Measure and Report Only What Matters
  4. Source All KPIs From the Organization’s Critical Success Factors
  5. Abandon Processes That Do Not Deliver
  6. Appointment of a Home-Grown KPI Team Leader
  7. Organization-Wide Understanding of the Winning KPIs Definition

Source: Extracted from

Key Performance Indicators – developing, implementing and using winning KPIs (4th Edition)