Checklist to assessing your progress with performance measures checklist
Knowledge of the critical success factors | Is it covered? |
1. Senior management have a common understanding of the organization’s success factors. | o Yes o No |
2. The organization has identified the critical success factors. | o Yes o No |
3. The critical success factors have been communicated to all staff and are impacting positively on the setting of daily priorities. | o Yes o No |
Existing KPI implementation | Is it covered? |
1. Teams have been trained in designing measures. | o Yes o No |
2. The KPI team vet all measures before they are approved. | o Yes o No |
3. The KPIs were implemented based around a methodology such as a Balanced Scorecard, PuMP, Winning KPIs. | o Yes o No |
4. Teams have selected measures from an approved list of measures. | o Yes o No |
5. Measures have been derived from the identified critical success factors. | o Yes o No |
6. There is an awareness that not all measures are KPIs. | o Yes o No |
7. There are no more than 100 measures in the organization. | o Yes o No |
How KPIs are operating | |
1. Measures are carefully vetted to ensure they promote appropriate action and all those measures that are damaging performance are removed. | o Yes o No |
2. There is a mix of past, current and future measures | o Yes o No |
3. The performance measures reporting follows best practice graphical presentation rules. | o Yes o No |
4. There are less than 10 KPIs in the organization and these are monitored frequently 24/7, daily, or weekly. | o Yes o No |
5. KPIs are not linked to pay; performance with KPIs is deemed as a given e.g., seen as a “ticket to the game.” | o Yes o No |
Your score:
Under 5: A complete visit to performance measurement is in order. This book and accompanying download materials will assist you to sell the change and commence the project.
Between 5 to 10: Some good progress has been made. This book will assist you with improvements.
Over 10: You should write a case study and I will feature it.
Source: Extracted from
Key Performance Indicators – developing, implementing and using winning KPIs (4th Edition)
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