Nonfinancial 1.      Nonfinancial measures (e.g., not expressed in dollars, Yen, Pounds, Euros, etc.)
Timely 2.      Measured frequently (e.g., 24/7, daily, or weekly)
CEO focus 3.      Acted upon by the CEO and senior management team
Simple 4.      All staff understand the measure and what corrective action is required
Team based 5.      A team can be phoned, and they will accept responsibility, and can take action to improve measure
Significant impact 6.      Major impact on the organization’s critical success factors
Limited dark side 7.      Have been tested to ensure that they have a positive impact on performance, with any unintended consequence being of minor significance.

Source: Extracted from

Key Performance Indicators – developing, implementing and using winning KPIs (4th Edition)